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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of JOHN Sommer

JOHN Sommer

September 2, 2025

5  out of  5
rating by JOHN Sommer
"Lisa was very professional and helpful. She gave me a good experience with State Farm Ins."
We responded:
"John, thank you for the wonderful review! I am happy to hear that Lisa was so helpful!"
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Timothy Sommer

August 31, 2025

5  out of  5
rating by Timothy Sommer
"I had an amazing person help me with an issue. See my brother almost got extra fined bc his insurance was gonna get cancelled. We had just a few days to fix it and without begging lol she not only helped and got my brother taken care of AND was able to bundle his home and car insurance...so he now pays way less, has great help at his finger tips and also the state farms great policy's so I know he is safe! Ps:I think the lady that helped us through this journey was named Lisa!!!! But I ould be wrong."
We responded:
"Timothy, thank you for the great review and for your years of patronage! We are always here when you need us! "
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Myrka Lopez

August 28, 2025

5  out of  5
rating by Myrka Lopez
"Love State Farm they’re always suppler helpful, Lisa always makes it easy for us!"
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Joseph Cantu

August 28, 2025

5  out of  5
rating by Joseph Cantu
"Mark Adkins and his team of State Farm Agents are absolutely the right insurance team to go for. Not only do they make sure my car has the coverage it needs, they understand that customers are Real people and have Real situations. Lisa Bourassa was very helpful and understanding of something I had going on. She helped me keep my car covered AND worked with what I can afford! I've NEVER had a car insurance company UNDERSTAND unexpected life problems. Lisa went above and beyond. Thank you State Farm"
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Elisabeth Roach

August 28, 2025

5  out of  5
rating by Elisabeth Roach
"I had an easy and quick experience not just this time but every time I call."
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Michael Martinez

August 15, 2025

5  out of  5
rating by Michael Martinez
"Mark's State Farm group has always taken care of me, whether it's something small like requesting a document or submitting some paperwork or something big like a total loss. I want to recognize Lisa for being a great ambassador for this group. She's friendly, wants to help people, reliable, and very knowledgeable about the next steps needed. I've called here and there for things, and she's always helpful - she even recognizes my voice! I will certainly keep my business with your group. Thank you, team, for supporting me "like a good neighbor;" Your 5 stars are well deserved!"
We responded:
"Michael, thank you so much for your thoughtful review! We’re lucky to have Lisa on our team—she truly goes above and beyond. We’re grateful for your continued trust and are always here for you, like a good neighbor!"
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Kristeen Restrepo

July 31, 2025

5  out of  5
rating by Kristeen Restrepo
"very kind and super helpful!"
We responded:
"Kristeen, thank you for the wonderful review! "
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Erickson Mata

July 23, 2025

5  out of  5
rating by Erickson Mata
"Very good at communicating and answering all my questions as crazy as they seemed"
We responded:
"Erickson, thank you for the wonderful review! We are always here when you need us! "
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Alex Lindeman

July 23, 2025

5  out of  5
rating by Alex Lindeman
"This is a great firm, excellent customer service! And very helpful people"
We responded:
"Alex, thank you for the kind review! Your feedback means a lot to my team and I! "
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Kacie Hankins

July 10, 2025

5  out of  5
rating by Kacie Hankins
"I’ve been pretty happy with State Farm. They came in clutch twice, once when I needed a tire change and again when my car wouldn’t start. They provided a complimentary Lyft and towed my car to a reputable mechanic. I’m grateful for them! Setting up an account with the Mark Adkins team was pretty simple. They really embrace that Southern hospitality and Texas charm!"
We responded:
"Kacie, thank you for the wonderful review! I am happy my team was able to help with your car needed towing. We are always here when you need us! "
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Xiomara W.

June 23, 2025

5  out of  5
rating by Xiomara W.
"Wonderful people Mr.Mark has been helping our family for over 10 years!!"
We responded:
"Xiomara, thank you for the great review and years of loyalty to our office! "
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Melanie Wyrick

June 19, 2025

5  out of  5
rating by Melanie Wyrick
"Have used Mark Adkins for our home and auto insurance for nearly 10 years. Always reachable and open to helping, have received great prices and never been unhappy with the service they have provided."
We responded:
"Melanie, thank you for the awesome review I am so happy we have been able to cover your home and auto insurance for almost ten years! "
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Jeanpaul Sanchez

June 11, 2025

5  out of  5
rating by Jeanpaul Sanchez
"Getting a quote and my insurance was simple. Lisa was great and kind when helping me out. She also was very patient when answering my questions as well. I can’t recommend her enough"
We responded:
"Jeanpaul, thank you for the great review! I am so happy Lisa was able to help make the quoting process simple and get you the coverage you need! "
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Khanh Nguyen

June 9, 2025

5  out of  5
rating by Khanh Nguyen
"I talked to Lisa. Exceptional Service."
We responded:
"Khanh, thank you for the wonderful review! "
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Tonya Winters

June 7, 2025

5  out of  5
rating by Tonya Winters
"The Adkins group always provides exceptional service. Thank you for always taking great care of my family."
We responded:
"Tonya, thank you for the kind review! I am so happy we were able to help you and your family get the coverage you need! "
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Miguel Guerra

May 20, 2025

5  out of  5
rating by Miguel Guerra
"Always there when I need them!"
We responded:
"We truly appreciate your 5-star review! If there’s anything else we can help you with, don’t hesitate to reach out."
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Geovanni Pacheco

May 13, 2025

5  out of  5
rating by Geovanni Pacheco
"Amazing hospitality, very easy and direct to get my problems solved or answered."
We responded:
"Thank you for the awesome review, Geovanni. Your support means a lot to us!"
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Yesenia Fielder

May 2, 2025

5  out of  5
rating by Yesenia Fielder
"Mark and his team are great! Our questions are always answered and they always go the extra mile to make sure that we are taken care of. Thank you!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Mark and his team have been able to assist you so well. We always strive to go the extra mile to ensure our customers are taken care of. If you need anything else, don’t hesitate to reach out!"
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Jamal Fielder

May 1, 2025

5  out of  5
rating by Jamal Fielder
"It has been great working with Mark over the past few years. Anytime we have questions, they are always easy to work with."
We responded:
"Jamal, we’re so glad to hear that Mark and the team have been a great help to you! It’s always our goal to make things easy and provide great service. If you ever have more questions or need assistance, don’t hesitate to reach out."
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Sydney Taylor

March 17, 2025

5  out of  5
rating by Sydney Taylor
"I cannot stress enough how easy Lisa made the whole process for me. I didn’t feel stressed, pressured, or like I was being sold something. Lisa really listened to what I was looking for exactly and got me beyond amazing and affordable rates. I would refer anyone and everyone to her!!! She is a star!"
We responded:
"Thank you for sharing your experience, Sydney! We're thrilled to hear that Lisa made the process so easy and stress-free for you. Her ability to truly listen is what makes her such a star! We appreciate your review and are always here to help!"
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Jackie Shea

February 25, 2025

5  out of  5
rating by Jackie Shea
"Lisa was so helpful! I have been with Mark Adkins for years because the service is stellar. Customer service is clearly a priority here!!!"
We responded:
"Thank you for your wonderful review! We're so glad to hear that Lisa was able to assist you and that you've had stellar service with Mark Adkins over the years. We take great pride in providing top-notch customer service, and we're grateful for your continued trust."
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jordan brown

February 21, 2025

5  out of  5
rating by jordan brown
"Lisa was so helpful, she was absolutely amazing at answering all of my questions, and dealing with all of my concerns. She is the best!"
We responded:
"Thank you so much for your review! "
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Abigail Taylor

February 3, 2025

5  out of  5
rating by Abigail Taylor
"Lisa is AMAZING! She helped me out on Saturday and was quick with the quote. I’ve had insurance with them before and it was affordable and still is! Definitely recommend getting insurance through these guys!"
We responded:
"Thank you so much for your 5-star review! I am so glad that you are being taken care of. "
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chanelle champagne

February 2, 2025

5  out of  5
rating by chanelle champagne
"Every time I call with questions about my policy, the team is incredibly knowledgeable and helpful. The service is always top-notch, and I’m consistently impressed with how they handle everything. This location truly stands out for its excellent customer support."
We responded:
"Thank you so much for your thoughtful words. We look forward to taking care of your insurance needs for many years to come. "
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Haley Corona

February 1, 2025

5  out of  5
rating by Haley Corona
"Staff always super helpful. Roadside assistance was very quick and easy when my husband was stuck on the Freeway with a blown tire. They are super on top of communication as well."
We responded:
"Haley, thank you for your 5-star review. We truly appreciate your business. "